News – TMRTS

News

Family Emergency-- Order Delays

Due to an unforseen Emergency within the Family, both members of our team were forced to go out of town last minute. We were gone for several weeks returning as of 5/9. We are now working hard to get all orders and emails processed as quickly as possible. Our goal is to get through all of our orders by the end of the Month (May). We are waiting on several vendor shipments to be received. Once all items for your order have been received, your order will be processed and shipped. Tracking will be sent to you via email. If tracking is not...

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MR X- Holiday

The manufacturer of the Mr X line is on holiday and will not be returning to work until FEB 18th.  All orders containing these items may experience delays, as we cannot order more until they return from holiday. We expect to receive a shipment within the week they return, and all orders will be processed by the end of the month.    If you have any questions or concerns about this delay, you can contact us via email or text.   

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MOVING DELAY

We are moving locations and will not be able to process orders during this time. We will closed for approx. 2 weeks. By NOV 5 we will be back up and fully running.Please add 2 weeks to all processing times to accommodate for this delay. 

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TANTUS PACKER DELAY

We just received notice that there is production delay with the Tantus On The Go Packer. All skin tones affected.  This delay is expected to last a few weeks. All orders with Tantus Packers will be processed immediately when the next shipment arrives. 

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CAKE BANDIT/ TRANSGUYSUPPLY Products Temporarily Removed

Due to unforseen manufacturing setbacks, the following products have been temporarily removed from our website. We do not have a timeframe for when they will be available again. - STP FREELY- STP FREELY XL- LOU STP- CAKE BANDIT HARNESS- CAKE BANDIT BOXER BRIEFS- CAKE BANDIT BRIEFS- CAKE BANDIT STP BOXERSWe are unable to issue cash refunds due to limitations set by our payment processor, however we will happily exchange for similar products, or reimburse via store credit to any and all affected orders. All affected customers will recieve additional store credit for the inconvenience no matter what corrective actions are...

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